When you use Spiffy, you confide in us with your data. We are committed to honor that trust. This begins with helping you comprehend our security policies.
This policy defines the manner in which Spiffy will collect, hold and protect the information about the website and/or mobile app to test the data we gather, use and share.
Data Collection and Use
This Policy applies to users of Spiffy services anywhere in the world, including users of Spiffy applications, websites, or other services.
This Policy depicts how Spiffy and its partners gather and utilize individual data to provide our services.
This Policy explicitly applies to:
Providers: users who offer services independently or through a company to deliver the services.
Users: users who request for any services.
This policy likewise applies to the individuals who furnish data to Spiffy regarding an application to utilize our services, or whose data Spiffy generally acquires regarding its services.
The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific country or area whenever allowed under the laws of those spots. If you don't mind getting in touch with us in the event that you have inquiries on our practices in your nation or area can help.
The information we collect
Data that you give to Spiffy, for example, when you make your Spiffy account.
Data made when you utilize our services, for example, area, utilization and gadget data.
Information from other sources, such as Spiffy partners and third parties that use Spiffy APIs.
The accompanying data is gathered by or for Spiffy:
INFORMATION YOU PROVIDE:
This may include:
Service Provider’s Profile :
The information we collect on the perspective of identifying are listed below:
Date of Birth
Government Recognizable IDs
Driving License Numbers(vehicle details and protection data)
Collection of this information by us is used only for background verification to assure the quality of services.
We collect the data when users create the uber accounts with the app. This includes the following
Date of Birth
Data collection mainly includes gender and date of birth details. (When required for certain services or programs such as some features enabled to confirm the age and allow them to use the app. The inclusion of gender permits the users such that women can provide or receive the services to/from the women. This enables the services to be perfectly fit one for both genders.
We may use the photo only to verify the identity clearly with the latest technologies. For more information, refer to the section in the title “How We Use Personal Data”.
INFORMATION CREATED WHEN YOU USE OUR SERVICES:
This may include:
Depending upon the Spiffy services you use and your application settings or gadget consents, we may gather your appropriate location data as decided through information, for example, GPS, IP address and Wi-Fi.
Providers and Users can utilize the Spiffy application without permitting Spiffy to gather their location information. Be that as it may, this may influence the usefulness accessible on your Spiffy application. For instance, on the off chance that you don't permit Spiffy to gather your area data, you should enter your “get address” data physically. What's more, area data will be gathered from the provider and connected to your record, regardless of whether you have not permitted Spiffy to gather your area data or not.
We gather service information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, date and time the service was given, money charged. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.
We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.
We empower our users to speak with one another and Spiffy by means of the Spiffy applications, sites and other services. For instance, we empower providers and Handy users, who are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, Spiffy gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. Spiffy may likewise utilize this data for customer support services (counting to determine questions between users), for wellbeing and security purposes, to enhance our items and services, and for investigation.
INFORMATION FROM OTHER SOURCES:
This may include:
User feedback, such as ratings or compliments.
Provider feedback, such as ratings or compliments.
User furnishing your data regarding referral programs.
Users asking for services for you or for your benefit.
Users or others giving data in association claims or debate.
Spiffy employees through which you make or access your Spiffy account, for example, installment suppliers, internet based life services, or applications or sites who utilize Spiffy APIs or whose APIs Spiffy utilizes, (for example, when you arrange a stumble on Google Maps).
Money related services suppliers (on the off chance that you are a provider).
Accomplice transport organizations (in the event that you are a provider who utilizes our services through a record related with such an organization).
The proprietor of a Spiffy for Business or Spiffy provider profile that you use.
Publicly available sources.
Marketing service providers.
Spiffy may consolidate the data gathered from these sources with other data in its ownership.
How We Use Personal Data
Spiffy uses the personal data to transform the services into easily accessible. Also data collection enables us to offer reliable/convenient transportation, delivery and other services. We use the data to
Ensure the safety/security of users & services
Research and development
Enable in-app communication
Send communications to users in marketing and non-marketing aspects
Connect with legal proceedings
Spiffy doesn’t sell or share the user's personal data with third parties without getting consent from the user side. We use personal details to improve the service offering in the following aspects.
Create/ update accounts
Enable transportation & delivery services
Track & share progress of services
Personalize the user experience
Facilitate the service with insurance, invoice and financing solutions
Safety & Security
In order to maintain the security and integrity of services, We use your personal data. This includes
User’s identity verification and the eligibility confirmation to use the services without any interruptions
Accurate detection of the unsafe driving behavior
With the use of location, user details, fraudulent accounts detection and prevention of accessing the services by the unauthorized people
Using ratings/ reportings from user data, the feedback to encourage the service comply with standards set by the community .
Spiffy uses this personal information to address and investigate the user's concerns and provide the responses in the right time.
The collection of date of birth, gender and related personal information by Spiffy used to improve the user experience. This information also helps us to offer the services in the convenient and easy-to-use manner.
Enable In-App Communication
Collecting personal data is a helpful one for immediate market needs. This includes the sending messages to the users regarding
New features update
The communication in the form of email, SMS, social-media ads is enabled only after getting the consent from the user side. Choice/transparency is getting from the user side to enable marketing efforts to be efficient.
Also, Spiffy uses the data to send alerts regarding non-marketing aspects:
Spiffy uses the personal data to address any claims and the disputes related to our services. To meet the requirements fall under laws, regulations and the operating licenses or agreements related to cover legal aspects.
Cookies and third-party technologies
Cookies are little content documents that are put away on your program or gadget by sites, applications, online media and commercials. Spiffy utilizes treats and comparable advancements for purposes, for example,
Recollecting customer inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations. We may likewise enable others to give group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads.
These substances may utilize treats, web reference points, SDKs and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.
Choice and Transparency
Spiffy gives the way to you to see and control the data that Spiffy gathers, including through:
In-app privacy settings
In-app ratings pages
You can likewise ask Spiffy to give you clarification, duplicates or revision of your information.
The Privacy Settings menu in the Spiffy Provider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from Spiffy. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.
Spiffy utilizes users gadget area administrations to make it simpler to get a sheltered, dependable Handy service at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.
You can empower/incapacitate or change Spiffy accumulation of user area data whenever through the Privacy Settings menu in the Spiffy application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the Spiffy application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the provider amid your outing and connected to your record, regardless of whether you have not empowered Spiffy to gather your area data.
Notifications: Account and handy service updates
Spiffy gives clients arranged status warnings and updates identified with your record. These warnings are an important piece of utilizing the Spiffy application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the Spiffy application.
Notifications: Discounts and news
You can enable Spiffy to send you push warnings about limits and news from Spiffy. You can enable/impair these notices whenever through the Privacy Settings menu in the Spiffy application.
Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your assent. These stages have diverse authorization frameworks for acquiring your assent.
The iOS stage will caution you the first run through the Spiffy application needs authorization to get to particular sorts of information and will give you a chance to assent (or not assent) to that. Android gadgets will advise you of the authorizations that the Spiffy application looks for before you first utilize the application, and your utilization of the application establishes your assent.
Data Deletion Policy
This sets out our policy for responding to requests for deletion of data under data protection law. This policy explains the rights of the data subject in relation to data deletion and the responsibilities of Spiffy in responding to such a request.
An individual has the right to erasure, also known as ‘the right to be forgotten. The principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
When does the right to erasure apply?
As stipulated in data protection law, individuals have a right to have personal data erased and to prevent processing in specific circumstances:
• Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;
• When the individual withdraws consent;
• When the individual objects to the processing and there is no other legal ground for the relevant processing activity;
• When the personal data was unlawfully processed;
• Where the personal data has to be erased in order to comply with a legal obligation.
What information does Spiffy retain?
If consent is provided, personal data (including the above, plus address, telephone number, and notes) may be stored in our CRM system for the purposes of contacting you regarding Spiffy news, products, and promotions.
How can data be deleted?
If you have purchased a Spiffy report directly from Spiffy, Spiffy acts as a data controller. In this case, we will delete the consent customer details (Details) upon request (via email to privacy@Spiffy.trioangle.com), upon closure of your account.
If an organization purchases access to the Spiffy Online Account, Spiffy acts as the data processor and the customer acts as data controller. In this case, it is the responsibility of the customer, as data controller, to ensure that data is not held longer than necessary for the purposes for which it is intended.
A user of the Spiffy Online Account, acting on behalf of their organization, can delete data from their online system whenever they wish. This data is deleted from the system immediately and cannot be recovered by any users or Spiffy employees after this point.
Data that has been deleted or otherwise destroyed can not be recovered at any time. A sufficient warning is given to the account administrator before data is permanently deleted.
Data may still remain in the systems' backup files, which will be deleted periodically. Information may be deleted from our CRM upon request to privacy@Spiffy.trioangle.com.
We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.
Updates to this policy:
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the Spiffy applications or through others implies, for example, email. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the most recent data on our protection rehearsals. We will likewise make earlier forms of our protection strategies accessible for survey.